Interakt (by Haptik/Jio) is a WhatsApp business platform with strong e-commerce catalog features and Jio-ecosystem backing.
Interakt comes from the Jio/Haptik stable and is particularly visible among small Indian e-commerce sellers, with tight WhatsApp catalog and commerce features.
Sendvise covers the same commerce ground (catalog, cart, payment notifications) but differentiates on billing transparency, inbox depth and hands-on support. Here's the breakdown.
| Dimension | Sendvise | Interakt |
|---|---|---|
| Platform pricing | Starter ₹699/mo (₹500/mo billed annually), Growth ₹1,499/mo, Enterprise ₹5,999/mo. Published per-message Customer Messaging Rates: Marketing ₹0.98, Utility/Authentication ₹0.17, service replies free. | Subscription plans billed monthly/annually; check interakt.shop for current tiers. |
| Per-message rates & transparency | Flat published per-message rates (Marketing ₹0.98, Utility ₹0.17) shown before every campaign — no hidden charges. | Verify per-message pricing on your plan — markup policies have varied by plan and period. |
| Team inbox & agents | Multi-agent shared team inbox on every paid plan; unlimited agents on Enterprise. | Shared inbox with agent limits by plan. |
| Chatbot builder | No-code visual flow builder + AI chatbot trained on your business content. | Automation journeys; deeper conversational AI available via the Haptik enterprise stack (separate product). |
| Commerce features | WhatsApp catalog, cart and order/payment notifications, Shopify/WooCommerce sync. | Strong catalog-first commerce flows, JioMart ecosystem familiarity. |
| Support | 24×7 support in English and Hindi, WhatsApp/phone/email. Team based in Nashik, India. | Ticket/email support; enterprise support via Haptik. |
| Onboarding & verification | API approval typically ~10 minutes with guided onboarding; free Blue Tick assistance. | Self-serve onboarding aimed at small sellers. |
| Best fit | Growing brands that need inbox + chatbot + broadcasts with transparent billing. | Small catalog-first sellers, especially in the Jio ecosystem. |
Competitor details are based on publicly available information and may change — always verify current pricing and features on their website. Interakt is a trademark of its respective owner; its use here is for comparison only and implies no affiliation.
Interakt is a reasonable starting point for tiny catalog-first sellers. Once you have real conversation volume — support queries, campaigns, multiple team members — Sendvise's inbox, AI chatbot and transparent flat-rate billing give you more platform per rupee.
Both handle catalogs, carts and order notifications. Interakt is catalog-first and popular with very small sellers; Sendvise adds a deeper team inbox, AI chatbot and transparent flat-rate billing, which matters as order volume grows.
Yes — BSP-to-BSP migration keeps your number and verification. Sendvise's team handles it, usually within a business day.
Yes, both are built on Meta's official WhatsApp Business Platform.
Published Customer Messaging Rates for India: ₹0.98 per marketing message and ₹0.17 per utility or authentication message; service replies within the 24-hour window are free — same rates on every plan. Meta base rates and Sendvise service rates may differ and are subject to change.
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