Does WhatsApp work internationally for travellers?

Yes — anywhere with internet. Travellers don't need an Indian SIM, no roaming charges. Your business number stays Indian; their app does the rest.

Can I send PDF itineraries and vouchers?

Yes — up to 100 MB attachments. Sendvise auto-generates branded itinerary PDFs from your booking system and pushes them via template.

What if a customer needs urgent help during a trip?

Bot detects urgency keywords ('stuck', 'cancelled', 'lost') and immediately escalates to your 24×7 on-call agent — even at 3 AM.

How does this affect my Google reviews?

Day-2 post-trip nudge brings a 4× lift in Google review volume. Sendvise also lets you A/B test review-ask wording for best response rate.

Can I integrate with my booking engine (Travelopro, Lemax, etc.)?

Yes via webhooks or Zapier. Most modern booking engines fire 'booking.created' / 'booking.cancelled' events that we can listen to.

SolutionsTravel

WhatsApp for Travel

WhatsApp Business API for Travel.

Travellers want WhatsApp for inquiries, itineraries, and support — not email. Sendvise turns your travel agency or OTA into a WhatsApp-first business with bookings, itineraries, support, and post-trip review collection.

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Pain points

Challenges travel brands actually face

We've heard these from 100s of operators. Sendvise is built around them.

Email itineraries get lost
Customers can't find that booking PDF on landing day. Calls flood your support team.
International calling charges hurt
Travellers abroad can't dial Indian support numbers without paying roaming. WhatsApp is free.
Post-trip reviews never happen
Without nudge, customers don't review. Trustpilot/Google reviews stay flat. New bookings suffer.

Use cases

How Sendvise helps travel

Three high-leverage flows we set up in the first week.

1

Booking confirmations + itineraries

Auto-share PDF itinerary, hotel vouchers, flight info on WhatsApp. Customers find them in their pocket, anywhere.

Booking confirmed ✈️ Goa, 18-21 Mar

Itinerary PDF + vouchers ↓

Awesome, super excited!

2

On-trip support

T-1day check-in reminder. T-departure 'how was your flight'. Stuck at airport? Sendvise's bot routes you to a 24×7 agent.

Flight delayed by 4 hrs. What about my hotel pickup?

No worries — pickup auto-rescheduled to 11 PM. Driver Suresh +91 98... 🚗

3

Post-trip review nudge

Day-2 post-trip 'how was Goa?' template. Tap to leave a 5-star review on Google or Trustpilot. 4× more reviews.

Welcome back from Goa! How was your trip?

Loved it? ⭐⭐⭐⭐⭐ Review us → g.page/r/cBcD

Best trip ever! Already reviewed

“Customers used to email and we'd reply 6 hours later. Now they WhatsApp us, the bot handles 70%, our team handles the 30% that matter. NPS is 71 from 42 last year.”

P

Priyanka Iyer

Founder, Wanderly Holidays