No refunds
All sales are final. Sendvise does not offer refunds — partial or full — on any subscription plan, monthly or annual. Once a payment is received, the amount is non-refundable.
This applies to plan upgrades, downgrades, and any unused portion of a subscription term you have already paid for.
Cancellations
You may cancel your subscription at any time from your dashboard or by emailing [email protected]. Cancelling stops all future charges from the next billing cycle, but does not refund the current term.
Your account will continue to work until the end of the period you have already paid for.
Pass-through and ancillary charges
The following are also non-refundable, in addition to subscription fees:
WhatsApp / Meta conversation charges already incurred — these are billed by Meta and are non-refundable on Meta's side
Payment-gateway fees and applicable taxes
One-time onboarding, custom development, integration, or training services we may have invoiced separately
Statutory exceptions
Where a refund is mandatory under applicable Indian law — for example, an accidental duplicate charge or a verified billing error — we will reverse only the affected amount. Such corrections are billing fixes, not refunds, and do not extend to amounts owed for service already rendered.
Try before you buy
We strongly recommend the Starter (free) plan and a guided demo before upgrading to a paid plan. Email [email protected] or message us on WhatsApp — our team will walk you through every feature so you can buy with confidence.
This is a starter document. For production use, have your Indian counsel review for DPDP Act 2023, IT Rules 2021, and your sector's specific obligations.