Acceptance of terms
By accessing or using Sendvise, you agree to be bound by these terms. If you don't agree, please don't use the service.
Account registration
You must provide accurate information and keep your account credentials secure. You're responsible for activity under your account.
Acceptable use
Don't use Sendvise for spam, phishing, or any unlawful messaging
Don't bypass WhatsApp's terms of service or attempt to send messages without consent
Don't reverse engineer, decompile, or scrape the platform
Don't impersonate another business or use someone else's brand
Subscription & billing
Subscriptions are billed monthly or annually. Annual plans are pro-rated on cancellation. Meta WhatsApp conversation fees are billed separately as a pass-through cost.
Intellectual property
Sendvise's software, design, and trademarks remain our property. Content you upload (logos, templates, customer data) remains yours; you grant us a limited license to host and process it for the service.
Disclaimer of warranties
Sendvise is provided "as is". We do not warrant that the service will be uninterrupted, error-free, or that all message deliveries will succeed (Meta-side issues are outside our control).
Limitation of liability
To the maximum extent permitted by Indian law, our total liability for any claim is limited to the fees paid by you in the 6 months preceding the claim.
Indemnification
You agree to indemnify Sendvise against claims arising from your misuse of the service, your customer data, or your violation of these terms.
Termination
Either party may terminate the agreement at any time. We may suspend service for breach of terms or non-payment. On termination, your data is retained for 90 days then deleted.
Governing law
These terms are governed by the laws of India. Disputes shall be resolved in the courts of Nashik, Maharashtra.
This is a starter document. For production use, have your Indian counsel review for DPDP Act 2023, IT Rules 2021, and your sector's specific obligations.