Wati is one of the most established WhatsApp API platforms globally, popular with SMBs across Asia.
Wati and Sendvise both provide the official WhatsApp Business API with broadcast, chatbot and shared-inbox tooling. The differences that matter in practice are how you're billed for messages, how support works in Indian business hours, and how much of the platform you can use on entry plans.
This comparison is deliberately balanced — Wati is a solid product, and for some teams it is the better choice. Here's how the two stack up dimension by dimension.
| Dimension | Sendvise | Wati |
|---|---|---|
| Platform pricing | Starter ₹699/mo (₹500/mo billed annually), Growth ₹1,499/mo, Enterprise ₹5,999/mo. Published per-message Customer Messaging Rates: Marketing ₹0.98, Utility/Authentication ₹0.17, service replies free. | Tiered monthly plans; entry plans historically gate features like custom fields and API access to higher tiers. Check wati.io for current pricing. |
| Per-message rates & transparency | Flat published per-message rates (Marketing ₹0.98, Utility ₹0.17) shown before every campaign — no hidden charges. | Has historically charged a per-message markup on Meta's conversation/message rates on some plans. |
| Team inbox & agents | Multi-agent shared team inbox on every paid plan; unlimited agents on Enterprise. | Shared inbox included; additional agent seats are usually a paid add-on per agent. |
| Chatbot builder | No-code visual flow builder + AI chatbot trained on your business content. | Strong no-code flow builder; advanced automation on higher tiers. |
| Support | 24×7 support in English and Hindi, WhatsApp/phone/email. Team based in Nashik, India. | Global support, primarily English, ticket-based on lower tiers. |
| Onboarding & verification | API approval typically ~10 minutes with guided onboarding; free Blue Tick assistance. | Self-serve signup; verification assistance available. |
| Integrations | Shopify, WooCommerce, Razorpay, HubSpot, Zoho, Salesforce, Zapier + REST API. | Large integration library including Shopify, Zapier, HubSpot and a public API. |
| Best fit | Indian SMBs and D2C brands that want India-first pricing, Hindi/English support and zero message markup. | Teams already on Wati's ecosystem or needing its specific marketplace apps. |
Competitor details are based on publicly available information and may change — always verify current pricing and features on their website. Wati is a trademark of its respective owner; its use here is for comparison only and implies no affiliation.
If you're an Indian business optimising for predictable WhatsApp costs and local support, Sendvise is the stronger pick — flat published per-message rates plus Hindi/English support. If you're a global team deep in Wati's ecosystem, staying can be rational. Read our detailed Wati vs Sendvise analysis on the blog for a deeper dive.
Often, yes on total cost — Sendvise plans start at ₹699/month with published per-message rates (Marketing ₹0.98, Utility ₹0.17, service replies free). Model your own monthly volume on both platforms before deciding; predictable flat rates make that comparison easy.
Yes. Your WhatsApp number, verified name and Blue Tick move with your Meta Business account. Sendvise's team handles the BSP migration, re-creates your templates, and typical downtime is under an hour.
WhatsApp chat history lives with Meta's platform, not the BSP, but platform-side data (contacts, tags, campaign stats) should be exported from Wati before migrating. Sendvise supports CSV import of contacts and attributes.
Yes — both Wati and Sendvise are legitimate providers built on Meta's official WhatsApp Business Platform. Neither uses unofficial automation, so your number is safe with either.
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