Multi-level IVR menus
Nested menus in Hindi, English, or any regional language — text-to-speech or your own recorded prompts.
Har call sahi jagah — bina receptionist ke.
Ek missed call ek lost customer hai. Sendvise Cloud IVR answers every call instantly — 'Press 1 for sales, 2 for support' — routes callers to the right team, queues them with position announcements, and logs every call with recording, transcript, and disposition. Setup in minutes from a visual flow builder, no hardware, no PRI lines.
Drag-and-drop IVR builder: menus, business-hours rules, language selection, and voicemail — no code.
Skill-based routing sends callers to the right agents. Queues announce position and offer callback options.
Every call auto-logs to the contact with recording, AI transcript, and agent-set disposition codes.
Nested menus in Hindi, English, or any regional language — text-to-speech or your own recorded prompts.
Round-robin, sticky-agent, or skill-based routing. Overflow rules move callers to backup teams after a wait threshold.
Agents tag every call (interested / follow-up / resolved) — dispositions feed your CRM pipeline and reports automatically.
After-hours calls get a custom message and voicemail-to-email. Missed-call alerts fire on WhatsApp instantly.
See how this feature is used in your sector.
Cloud IVR with smart routing, queues, and full call logging — live in under an hour.